Looking for a good pillow to buy? Just do a quick search and you’ll find that Tempur pillows are constantly coming up. Just be careful not to buy parallel imported goods. Use this guide to learn how to recognise high quality Tempur products that are made in Denmark.

There are many places like Amazon or other local online shops that sell parallel imported Tempur-Pedic products for a fraction of the market price. Some even come with a 1+ year warranty. However, while a lot of these sellers claim that their products are of the same, if not better, quality and high standards that Tempur offers, is that really true?

Shopping online always comes with its own risks. Since there is no guarantee that products purchased through non-official channels are 100% authentic, there is a risk that the products are parallel imported, defective, counterfeit, or even counterfeit with real Tempur packaging. Unless you are a Tempur employee, it might be difficult to distinguish whether a product is authentic just by looking at it. It’s not worth it to try to save a few bucks and not receive what you are paying for. Here are some ways to tell between Tempur products vs Tempur-Pedic goods.

Criteria 1: Manufactured in Denmark

Tempur and Tempur-Pedic sold by parallel traders have different manufacturing locations. The specifications, material density and product sizes of the two brands are not the same.

Products sold at Tempur stores in Hong Kong or on the official website are made in Denmark. The patented material has a much higher density compared to materials used in other countries. Tempur pillows that are made in Denmark feel heavier and sturdier since there are more NASA-certified pressure-relieving particles that naturally disperse and eliminate body pressure.

Criteria 2: Range of products

Other than the place of production and a higher density, Tempur pillows are designed to help align your spine when sleeping. Tempur pillows sold in HK offical shops come in a wide range of sizes, shapes and height to fit different customers with varying shoulder widths and sleeping positions. In contrast, some parallel imported pillows sold by unofficial sellers have either no other size options or a much smaller size and style range. Trying the pillows in one of our official stores and buying them through unofficial sellers also do not guarantee that they are the same. You may end up with a pillow that doesn’t properly support you, which can leave you with neck and shoulder pain.

Criteria 3: Tempur’s 3-year warranty

Tempur pillows bought in official Hong Kong stores can enjoy up to three years of warranty. If there is a problem with the quality of the product, given it meets the warranty requirements, we will exchange the faulty product with a brand new pillow. Even if the parallel import shops provide a warranty, the repairs are done by the importers instead of Tempur. Moreover, most don’t state the warranty terms and conditions clearly, so consumers wouldn’t know the quality of their after-sales service.

In conclusion, Tempur stores in Hong Kong and the official Tempur website offer a diversified range of products with various functions that are made to the highest standards. All customers will be able to find the perfect product that meets their specific needs. Whether you are buying a mattress or a pillow, we suggest that our customers come try it for themselves at our stores. Our sleep specialists can help recommend products that best fit you by analysing your sleeping habits and preferences.